SHIPPING

Processing Time

All orders are processed within 1–3 business days.
Once your order is shipped, you will receive a confirmation email with tracking details.

Please note: Orders placed during weekends or holidays will be processed the next business day.


Shipping Time by Region

🇦🇪 United Arab Emirates

  • Standard Shipping: 2–5 business days

🇸🇦 GCC Countries (Saudi Arabia, Kuwait, Qatar, Oman, Bahrain)

  • Standard Shipping: 5–10 business days

🌍 International Shipping

  • Standard Shipping: 7–15 business days

  • Delivery time may vary depending on your country’s customs processing.


Shipping Costs

Shipping fees are calculated at checkout based on your destination and order weight.
We aim to offer the most affordable rates possible.


Order Tracking

Once your order is shipped, you will receive an email containing your tracking number.
Tracking may take 24–48 hours to update after shipment.


Customs & Import Fees

International orders may be subject to customs duties, taxes, or import fees charged by your country.
These charges are the responsibility of the customer, as we do not control customs processes.


Wrong / Incomplete Address

Please make sure your address is accurate.
Megoza is not responsible for orders delivered to incorrect addresses provided by the customer.

If you entered the wrong address, contact us immediately at:
📩 support@megoza.com

We may be able to update it before the order ships.


Lost or Delayed Packages

If your package is significantly delayed or lost, please reach out to us.
We will contact the courier on your behalf and help resolve the issue.